FAQ's

Hi bestie! We deliver everywhere — from that dreamy little cottage by the lake, to your cozy city nook, to a sunny rooftop in Spain or a cute café in Seoul. Wherever you shine, Aurie finds you. ✨Shipping’s totally free for our first 200 orders (yep, you read that right 😉). So if you’re seeing this, you’re probably one of the lucky ones. Go ahead and treat yourself, bestie — you deserve it. 💛 Discount code: AURIESHIPS. International besties, your country might charge import duties or customs fees at delivery — it’s out of our hands, but totally worth the sparkle.

We don’t do returns unless your item arrives damaged (which is super rare because our stuff is basically invincible). But if something somehow slips through the cracks, we’ve got your back with full support. Just reach out and we’ll make it right.

Most of our jewelry is built to stay on forever—yes, even in the shower, pool, or during your third rewatch of your comfort show. It’s scratch-proof, tarnish-resistant, and made for everyday wear. Earrings, though, live in a bit of a different world—literally. Since they sit in an open area (your ear hole, bestie), they’re exposed to more moisture and skin oils. If you wear them 24/7, they might show a little tarnishing over time. Still cute, just a little lived-in. For best results, give them a break now and then—like a spa day for your lobes. Store your pieces in a dry place, avoid harsh chemicals, and treat them like the little treasures they are.

Hey bestie! Shipping usually takes 7-10 business days, depending on your location. Translation: she’s worth the wait.

Yes bestie! You’ll get a tracking number as soon as your order ships so you can stalk your sparkle in real time.